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855-284-5941

Hours of Operation 
Mon - Fri 10am - 6pm EST
Sat - Sun CLOSED

 

CustomerSVC@fletchersjewelers.com

Corporate Offices

Fletcher's Jewelers
Customer Relations
PO Box 41007
Norfolk, VA 23541-9907

 
 


800-583-5515

Hours of Operation 
Mon - Thur 9am - 5pm EST 
Fri 9am - 4:30pm EST
Sat - Sun CLOSED

Payments and Account Information - Hours of Operation

Monday - Thursday 8:00 AM EST - 9:00 PM EST
Friday 8:00 AM EST - 5:30 PM EST
Saturday 8:00 AM EST - 12:00 PM EST
Sunday Closed

How do I make payments?

For your convenience, Fletcher's Jewelers offers several methods of payment:

  • Check or Money Order:

    Please make payable to Fletcher's Jewelers (Do not enclose cash!)

    Mail to:
    Fletcher's Jewelers
    PO Box 41007
    Norfolk, VA 23541-9907

    Please be sure to include your account number on your check/money order. Your account number will be an 8 digit number followed by a dash and 3 more digits (example only: 99999999-999).

    Money orders may be purchased at any local United States Post Office, Walmart, and most pharmacy or convenience stores.

  • Credit or Debit Cards:

    May be used either for a one-time payment, or set up for recurring payments. Please discuss with an account representative by calling toll free at 800-400-7291 ext 8006.

  • Bill Pay:

    This is an option many banks offer at no charge to you. If you set up an automatic bill payment through your bank, the payments should be made payable to:

    Fletcher's Jewelers
    P.O. Box 41007
    Norfolk, VA 23541-9907

    Please include your account number which is an 8 digit number followed by a dash and 3 more digits (example only: 99999999-999).

  • Bank Debit (or “ACH”):

    Your payments can be taken directly from your bank account on the date(s) you select. The processing bank charges a $1.00 fee for this service for each debit made.

    Please include your account number which is an 8 digit number followed by a dash and 3 more digits (example only: 99999999-999).

  • Moneygram:

    Call toll free 800-555-3133 for the location nearest you. Fletcher's Jewelers receive code = Receive Code = 3250

    Please include the first 8 digits of your account number (example only: 99999999).

Questions about your account?



If you have questions about your balance, payment schedule or other account related questions, please call our Finance Department at 800-400-7291 ext 8006

Monday through Thursday 8 AM – 9 PM
Friday 8 AM – 5:30 PM
Saturday 8 AM – 12 PM (noon)

All times listed are Eastern Standard Time (est) zone.